Part-Time Customer Support Agent

Join our support team and help users resolve issues quickly and professionally. You will handle email and live-chat support, escalate complex issues, and maintain Help Center documentation.

Responsibilities

• Respond to emails and chats within 2 hours during your shift
• Resolve account, payment, and technical issues
• Document recurring issues and suggest product improvements
• Update Help Center articles as needed

Requirements

• Strong written communication skills
• Patient and empathetic customer-service attitude
• Basic technical aptitude
• Available 4-6 hours per day, Monday–Saturday